Frequent questions -Choice Guinea

How can I place an order?

To place an order on our site, follow these simple steps:

1. Navigate the site and add the desired products to the purchase basket.
2. Access the purchase basket and finalize the order following the stages indicated.
3. Complete the delivery information and select the preferred payment option.
4. Confirm the order and you will receive a confirmation email.

What are the available payment options?

At the house of Choiceee, we accept several payment methods for your comfort:

• Credit/debit cards (visa, mastercard, etc.).
• Payment via online platforms such as Paypal, Revolut.
• Direct bank transfer or other methods available locally.

Complete details on payment options are available during the order finalization process.

What are the return conditions?

Our return policy aims to ensure the satisfaction of our customers. Here are some essential details:

• We accept the return of the products within 30 days of purchase, provided that they are not open and unused.
• Open or used products are not eligible for return for hygiene and safety reasons.

For complete details and instructions on the return process, please consult our return policy and refund on our site.

How can I follow the status of my order?

Once your order is processed and shipped, you will receive a confirmation email containing a link to follow the order. You can also connect to your account to see the status of your orders.

How can I contact the support team?

We are here to help you in any way possible. For additional questions or assistance, please contact us at the email address: contact@choixguinee.com. Our support team will respond as soon as possible to provide you with the necessary help.